Post Day One Step ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit postdayonestep.com or make a purchase from us.
1. Information We Collect
Information you provide directly
- Name and contact information (email address, shipping address, phone number) when placing an order
- Payment information — processed securely by Stripe; we do not store payment card details on our servers
- Newsletter subscription email address
- Communications you send to us
Information collected automatically
- Browser type, IP address, and device identifiers
- Pages visited, referring URLs, and time spent on our site
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer support
- Send transactional emails (order confirmations, shipping notifications)
- Send marketing communications if you have opted in — you may unsubscribe at any time
- Improve our website, products, and services
- Comply with legal obligations and enforce our terms
- Prevent fraud and protect the security of our platform
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:
- Service providers — Stripe (payments), shipping carriers, and email service providers who process data on our behalf and are bound by confidentiality obligations
- Legal requirements — when required by law, court order, or government authority
- Business transfers — in connection with a merger, acquisition, or sale of company assets
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Order records are typically retained for seven years for tax and accounting purposes.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time via the unsubscribe link in any email
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at info@postdayonestep.com.
6. Cookies
We use essential cookies to operate the site (e.g., shopping cart) and analytics cookies to understand how visitors use our site. You may disable cookies in your browser settings; however, some features may not function correctly without them.
7. Third-Party Links
Our site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Children's Privacy
Our site is not directed to individuals under the age of 17. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.
9. Security
We implement industry-standard security measures, including SSL encryption for data transmission and PCI-compliant payment processing via Stripe. No method of electronic storage or transmission is 100% secure; we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@postdayonestep.com
- Website: postdayonestep.com